If you have a Skype, Xbox, Hotmail, or account, you also have a OneDrive account. OneDrive will run a full sync after the reset. This method resets all OneDrive settings and sometimes resolves sync issues. This method can resolve existing OneDrive sync app configuration issues. If you have exceeded or are getting close to the storage limit, delete files or folders in OneDrive to free up space. If one method doesn't work, try the next method.Ĭheck your OneDrive storage to determine how much space you've used. To resolve this problem, try the following methods. The OneDrive sync app has configuration issues.Your OneDrive storage exceeded its storage limit.This problem has the following possible causes: If you own a personal license for your installation of Office Apps, we do not recommend using this tool.When you try to sign in to Microsoft OneDrive, you can't sign in, and you receive error code 0x8004def7. The Tool will remove the Office Apps license files on your mac and thus allow you to re-sign in using your La Trobe account to activate. The SaRA tool can be downloaded here.Ĭommon issues with the MacOS Office Apps can be resolved by running the Office License Removal Tool.

This tool will ask a series of questions regarding the issue your experiencing with Office Apps and attempt to solve them automatically.

If issues persist with activation, you can try running the Microsoft Support and Recovery Assistant (SaRA). After the repair is complete, restart your PC and try launching one of the apps again. You will be presented with an option to run a 'Quick' or 'Full' repair. Select 'Microsoft 365 Apps for enterprise' (yours may be named slightly different) and click ' Change'. Do do this, open Control Panel > Programs & Features. Common issues with the Windows Office Apps can be resolved by running a repair of the installation.

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